Jobs and Apprenticeships

Shift Coordinator - Supreme Healthcare Recruitment Ltd

Job Description:

  • To be responsible to the Manager for the day-to-day service provision to the clients through soliciting for business and covering shifts.
  • Send detailed shift messages for Support Workers and providing both written and verbal instructions/guidance to them.
  • To be aware of the Quality Assurance Policy of the Company to ensure provision of a quality service to the Service Users.
  • To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication.
  • To monitor the service in the field to ensure that it meets the quality targets of the Company.
  • To keep the Manager informed of the outcomes and service issues that are identified.
  • To allocate shifts staff and complete staff rotas.
  • Ring rounds for shifts and match clients to the right staff for them.
  • To produce reports as required by the Manager.
  • To cover on call duties.
  • To maintain accurate records.
  • To collect time sheets from staff and save them onto one drive.
  • Updating GRI tables and Booking staff on E-tips for GRI processing of hours.
  • Checking missed hours on E-tips and liaising with GRI and Cluster Service.
  • Managers for entries of staff missed staff shift hours.
  • Raising queries with GRI on missed shift hours.
  • To assist Business Development Manager and Bookkeeper with data input and accounts reconciliations.
  • To report to the Business Development Manager any financial issues that have an impact on the overall budget.
  • To report to the HR Manager recruitment needs and identified issues.

Hourly rate of pay:
National Minimum Wage
Employer Name & Location:
Supreme Healthcare Recruitment (Pvt) Ltd - Malik House Business Centre, 29 Manor Row, Bradford, West Yorkshire, BD1 4PS  
Working week - contracted hours / full time / part time:
30 hours a week
Number of vacancies & closing date for applications:
1 Vacancy & Closing Date is 31st June 2022
Duration – Perm / temp:
Permanent
Qualification and educational requirements:
GCSEs/O-Levels
Essential and desirable skills:

  • Excellent communications skills both written and verbal Inter-personal skills
  • Flexible approach to work
  • Knowledge of Microsoft Packages - Word, Powerpoint, Outlook and Excel
  • Strong communication skills and attention to detail
  • Able to work on own initiative
  • Being organised and methodical

Training provided:
Office Admin, Care Planning, Risk Assessments, Telephone Skills

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