Jobs and Apprenticeships

Customer Service Representative - Cleaning Club

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

    Pay level  tbc

    Employer name & location - Cleaning Club Ltd, Keighley

    Working week - contracted hours / full time / part time

    Number of vacancies & closing date for applications - 1 position - no closing date

Duration – Perm / temp

Qualification and educational requirements

  • GCSE or equivalent qualification in Mathematics and English

Essential and desirable skills

  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support preferable.
Apply
Back

Apply

Please fill out the details below to apply.