Apprentice Business IT Support Technician

Employer:

Cosurica

Location:

Bradford

Job Type:

Apprenticeship

Employer

Cosurica

Job Description: Training role to develop IT helpdesk skills, a broad range of IT support skills, including PC and server troubleshooting, Azure & Microsoft 365, IT security and IT systems & network installation & configuration skills, leading to an IT industry recognised Level 3 qualification

Weekly Wage:
Starting £269.23 pw, rising in line with skill level, technical qualifications achieved and performance

Employer Name & Address: Cosurica Ltd, 20 Halifax Road, Cross Roads, Keighley, BD22 9DH

Working week - contracted hours / full time / part time: Full time, 37.5 hpw, normally Mon-Fri 9am to 5:30pm of which at least 7.5pw are study time/off the job training hours

Number of vacancies:

Duration – Perm / temp: Apprenticeship duration is 15 months. If the candidate completes the apprenticeship programme successfully, a permanent full time position in our IT support team may be offered.

Qualifications and Level of Education required for role: Minimum requirement - GCSE Maths & English Language at grades A*-C/6-9). Desirable – 5 or more GCSEs at grades A*-C/6-9 including Maths and English Language, 2 or more A levels at grades A*-C (but not in a computing/IT subject, since this would likely disqualify the candidate from taking up a level 3 apprenticeship).

Driving Licence Required? (Yes/No): Not essential, but definitely would be advantageous

Essential and desirable skills:

Essential; 

  • candidate must have a genuine interest in building a long-term career in IT and have a good general understanding, as an end-user, of very basic networking principles, operating systems, hardware & software.
  •  Self-motivated, fast learner, logical thinker, good at problem solving. Already developing good verbal & written communication skills
  • Good listener, clean & professional appearance, methodical, flexible as and when circumstances require
  •  DBS Enhanced check will be required. This is to satisfy requirements of some of our customers.

Desirable;

  • any previous experience in a customer-facing role (e.g. shop, café, restaurant etc) or in a call centre or similar environment.
  •  tidy & organised worker, who is confident & assertive

Training provided: On the job technical and customer service training provided by Cosurica. Off the job technical training provided by QA (Leeds-based IT training provider).

Additional benefits: Company pension scheme, generous holiday allowance, occupational sick pay after minimum qualifying period

Enquire via SkillsHouse

Thank you for your interest in this vacancy. Please complete the form below and a member of the SkillsHouse team will contact you to arrange an appointment with one of our Employment Advisers. If you have a CV, you can attach it here, but don't worry if you don't, we can help you to write one.

By contacting us via email, phone or the form below you will be sending us your Personal Data. To read how we handle your data please follow this link to read our Privacy Statement and Policy: Privacy Statement and Policy