SkillsHouse Community Employment Coach - The Bridge Project


The Bridge Project



Job Type:

Full Time

Closing Date:



The Bridge Project

Service overview:
SkillsHouse is a Partnership, including educational organisations, voluntary services providers, and employers, that helps connect out-of-work residents to jobs and training.

What we offer:

Bridge SkillsHouse workers provide free, impartial information, advice and guidance helping Bradford residents into employment and training. Support includes:

  • Job search support and access to employment and apprenticeship opportunities.
  • Access to free training to improve skills and employability.
  • CVs and application support.
  • Interview preparation.
  • Access to pre and in work support services.

Main Duties and Responsibilities

  • To engage, build trust and maintain effective rapport with participants in and through their pathway to work and sustained work.
  • To conduct community outreach and engagement work and activity to engage participants. To promote and work as part multi-agency localities team to ensure the effective delivery of employability, training and specialist support to participants.
  • To conduct in-depth initial diagnostic assessments with all participants to identify and determine individual employability, training and specialist support needs and barriers.
  • To co-create an individual work plans, informed by the individual diagnostic, to include range of employability, training, and specialist support and activities/programmes.
  • To design, manage and deliver a range of employability/training modules or interventions to maximise participant engagement, retention and progression.
  • To design, manage and facilitate a range of personal development, life and essential skills training activities via 1:1 sessions, short courses and workshops.
  • To adopt a holistic approach to supporting participants identifying barriers that may impact on participants’ progression towards work.
  • To achieve key performance indicator targets including: quality assurance, equal opportunities and diversity, participant engagement, retention, training and qualification achievement, participant feedback, progression, and positive outcomes.
  • To co-ordinate wraparound specialist and employment support and make managed referrals to partner organisations support.
  • To work in partnership through the SkillsHouse network to ensure participants get timely and appropriate support.
  • To develop and maintain in-depth knowledge of local labour markets including extensive knowledge of current benefits regimes and entitlements.
  • To proactively motivate and support participants and work collaboratively with employment engagement team and partners.
  • To effectively prepare and complete all participant administration and financial documentation, ensuring all records are accurate and kept up-to-date. To fully comply with health and safety, equal opportunities and diversity, quality assurance, safeguarding and data protection.

Workers should not refuse to undertake reasonable work, which is not specified in this job description, but should record any additional duties which they are requested to perform and bring them to the attention of their line manager.

Annual Salary:
Working week - contracted hours / full time / part time:
37.5 Hours per week
Number of vacancies and Closing Date:
1 Vacancy, Closing Date is Thursday 24th November 2022
Duration – Perm / temp:
Fixed Term until 31st March 2024, potential for further extension
Essential Skills/Qualifications:

  • Experience of a range of IT packages relating to area of work
  • Ability to adopt a process of continual improvement and suggest ways of working more efficient and effectively to improve service delivery
  • Experience of interpreting, handling and communicating information
  • Capacity to manage a workload and carry out a number of specific tasks accurately and to a high standard
  • Ability to communicate with an effective range of spoken and written communication skills required as a regular feature of the job. Including exchanging information/building relationships; giving advice and guidance; counselling, negotiating and persuading and handling private, confidential and sensitive information
  • Structured Problem Solving Activity having a range of analytical skills required for gathering, collating and analysing the facts needed to solve problems, including creative and critical thinking; developing practical solutions; applying problem solving strategies and managing interpersonal relationships
  • Committed to work with dignity and respect promoting equality, treating all people fairly, maintaining impartiality/fairness with all people, being aware of the barriers people face

Desirable Skills/Qualifications:

  • Minimum of 5 GCSE’s (grade C or above) or equivalent including English Language
  • Level 4 Diploma in Advice and Guidance or the Level 4 Diploma in Career Information and Advice
  • Experience in an employment/training/recruitment function
  • Knowledge of how to help adapt and deliver guidance, mentoring and support to meet individual needs
  • Experience of working with unemployed people and supervision of small groups, offering advice and guidance services
  • Experience of community engagement and meeting  personal needs
  • Knowledge of Health, Safety and Environmental policies, procedures and regulations including risks in own area of work

Driving Licence Required? (Yes/No):
No, Driving License is not required

Enquire via SkillsHouse

Thank you for your interest in this vacancy. Please complete the form below and a member of the SkillsHouse team will contact you to arrange an appointment with one of our Employment Advisers. If you have a CV, you can attach it here, but don't worry if you don't, we can help you to write one.

By contacting us via email, phone or the form below you will be sending us your Personal Data. To read how we handle your data please follow this link to read our Privacy Statement and Policy: Privacy Statement and Policy