Skills and Training Courses

Customer Service Level 2 Certificate - Training Provider: Shipley College

Date Added:


Provider and location:

Shipley College, OnlineĀ 


Two Days

Skills/qualifications the course will provide:

This qualification will help you to develop the knowledge and understanding of the principles of effective customer service and develop the practical skills required. The two units you will study are delivery of effective customer service and supporting the customer service environment. Both units are assessed through an online test.
Level 2 Certificate.

Required qualification and educational requirements for attendance

These courses require a good level of English and you will take an assessment online through Shipley College to confirm your place.



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